“We evaluated five vendors before choosing PapaSiddhi. Their Business Central expertise was unmatched — went live across three countries simultaneously with zero downtime.”
Thomas Andersen
IT Director
Zo**** Manufacturing · Denmark
PapaSiddhi Technologies delivers Microsoft Dynamics 365 implementations across the CRM and ERP modules — Sales, Customer Service, Field Service, Finance, and Operations. Our D365 consultants and developers have delivered implementations for businesses in manufacturing, professional services, FinTech, and retail sectors across the USA, UK, Netherlands, and UAE.
CRM and ERP on Microsoft Dynamics 365 for sales, customer service, field service, finance, and operations. Serving Australia businesses with India-based expertise.
Australian Dynamics 365 projects sit under the Privacy Act 1988 and the Australian Privacy Principles, which impose a notifiable data breach regime with mandatory reporting to the OAIC — a CRM holding customer records is squarely in scope. For organisations working with government, the Hosting Certification Framework shapes which cloud regions are acceptable, and Microsoft's Australia East and Australia Southeast regions exist specifically to answer that. The local D365 partner market is concentrated and expensive, particularly in Sydney and Melbourne. Our team delivers configuration, integration and migration at a cost structure that makes mid-market Australian implementations viable, with your internal team holding process design and sign-off.
Australia's Notifiable Data Breaches scheme requires organisations covered by the Privacy Act to notify the OAIC and affected individuals of eligible breaches — putting CRM and ERP data governance under a statutory reporting obligation rather than a best-practice one.
Privacy Act 1988 and Australian Privacy Principles, Notifiable Data Breaches scheme reporting to the OAIC, Hosting Certification Framework and Australian data residency for government-adjacent deployments, and Consumer Data Right obligations where banking or energy data is in scope.
Our Track Record
200+
Projects Delivered
13+
Countries Served
98%
Client Retention
10+
Years Experience
Dynamics 365 unifies CRM and ERP in a single Microsoft ecosystem — connecting your sales pipeline, customer service operations, financial reporting, and supply chain in one platform. Properly implemented, D365 eliminates data silos and gives leadership real-time visibility across the entire business.
Sales automation, lead management, opportunity pipeline, forecasting, and customer journey tracking in Dynamics 365 Sales.
Case management, SLA management, knowledge base, omnichannel service desk, and customer portal in D365 Customer Service.
Enterprise ERP for larger organisations: General Ledger, AR/AP, Fixed Assets, Project Accounting, and Supply Chain.
Work order management, scheduling, mobile field tech apps, IoT integration, and service agreements in D365 Field Service.
Business process mapping, module selection, licence planning, and solution architecture document.
D365 configuration, custom plugin development, Power Automate flows, and data model extensions.
Data migration from legacy CRM/ERP, integration setup with other business systems.
UAT, user training, phased go-live, and hypercare support.
Business Central vs Dynamics 365 Finance & Supply Chain: compare 2026 pricing, Copilot features, company size fit…
Read guideRunning subsidiaries on separate ERPs slows group finance. Learn what to standardise, how to harmonise the chart of…
Read guideExtending Dynamics 365 with Power Apps? Learn when to configure and when to build custom — the extensibility ladder…
Read guide“We evaluated five vendors before choosing PapaSiddhi. Their Business Central expertise was unmatched — went live across three countries simultaneously with zero downtime.”
Thomas Andersen
IT Director
Zo**** Manufacturing · Denmark
“PapaSiddhi felt less like an agency and more like a senior team that happened to sit eight time-zones away. Business Central live in three months, and our finance team actually likes using it.”
Elise van der Berg
COO
No******* Logistics · Netherlands
“Our store-level reporting was always a week behind and never quite trusted. Their Power BI work gave us daily numbers the whole exec team now relies on, and the dedicated analyst took the time to learn our business instead of just building charts.”
Johan van der Merwe
Finance Director
Du***** Retail · South Africa
Global Delivery
View this service tailored to your country — local context, compliance and timezone.
Talk to our experts today. Free consultation, no commitment required.