“We evaluated five vendors before choosing PapaSiddhi. Their Business Central expertise was unmatched — went live across three countries simultaneously with zero downtime.”
Thomas Andersen
IT Director
Zo**** Manufacturing · Denmark
PapaSiddhi Technologies delivers Microsoft Dynamics 365 implementations across the CRM and ERP modules — Sales, Customer Service, Field Service, Finance, and Operations. Our D365 consultants and developers have delivered implementations for businesses in manufacturing, professional services, FinTech, and retail sectors across the USA, UK, Netherlands, and UAE.
CRM and ERP on Microsoft Dynamics 365 for sales, customer service, field service, finance, and operations. Serving European businesses with India-based expertise.
A Dynamics 365 estate spanning multiple EU countries now sits under a regulatory stack that goes well beyond GDPR. NIS2 extends cybersecurity obligations to a far wider set of sectors than its predecessor and makes senior management accountable for compliance failures, which changes who signs off on an ERP or CRM architecture. The EU Data Act introduces cloud switching and data portability rights that affect how vendor lock-in is assessed at procurement. For financial entities, DORA imposes ICT risk management and third-party oversight requirements that reach into the implementation contract itself. Our team delivers the configuration, integration and migration work across the estate while your European stakeholders hold process design, with enough working-day overlap for the collaborative phases.
The NIS2 Directive significantly expands the range of sectors subject to EU cybersecurity obligations and introduces management accountability for compliance failures — bringing ERP and CRM architecture decisions into scope for organisations that were outside the previous regime entirely.
GDPR Article 28 processor terms and Chapter V transfer safeguards for personal data reaching India, NIS2 Directive cybersecurity and incident reporting obligations with management accountability, EU Data Act cloud switching and portability provisions, and DORA ICT risk management and third-party oversight requirements for financial entities.
Our Track Record
200+
Projects Delivered
13+
Countries Served
98%
Client Retention
10+
Years Experience
Dynamics 365 unifies CRM and ERP in a single Microsoft ecosystem — connecting your sales pipeline, customer service operations, financial reporting, and supply chain in one platform. Properly implemented, D365 eliminates data silos and gives leadership real-time visibility across the entire business.
Sales automation, lead management, opportunity pipeline, forecasting, and customer journey tracking in Dynamics 365 Sales.
Case management, SLA management, knowledge base, omnichannel service desk, and customer portal in D365 Customer Service.
Enterprise ERP for larger organisations: General Ledger, AR/AP, Fixed Assets, Project Accounting, and Supply Chain.
Work order management, scheduling, mobile field tech apps, IoT integration, and service agreements in D365 Field Service.
Business process mapping, module selection, licence planning, and solution architecture document.
D365 configuration, custom plugin development, Power Automate flows, and data model extensions.
Data migration from legacy CRM/ERP, integration setup with other business systems.
UAT, user training, phased go-live, and hypercare support.
Business Central vs Dynamics 365 Finance & Supply Chain: compare 2026 pricing, Copilot features, company size fit…
Read guideRunning subsidiaries on separate ERPs slows group finance. Learn what to standardise, how to harmonise the chart of…
Read guideExtending Dynamics 365 with Power Apps? Learn when to configure and when to build custom — the extensibility ladder…
Read guide“We evaluated five vendors before choosing PapaSiddhi. Their Business Central expertise was unmatched — went live across three countries simultaneously with zero downtime.”
Thomas Andersen
IT Director
Zo**** Manufacturing · Denmark
“PapaSiddhi felt less like an agency and more like a senior team that happened to sit eight time-zones away. Business Central live in three months, and our finance team actually likes using it.”
Elise van der Berg
COO
No******* Logistics · Netherlands
“Our store-level reporting was always a week behind and never quite trusted. Their Power BI work gave us daily numbers the whole exec team now relies on, and the dedicated analyst took the time to learn our business instead of just building charts.”
Johan van der Merwe
Finance Director
Du***** Retail · South Africa
Global Delivery
View this service tailored to your country — local context, compliance and timezone.
Talk to our experts today. Free consultation, no commitment required.